Terms and conditions

1. GENERAL PROVISIONS

You must be at least 18 years old to make a purchase on our Website or use our services.

By using our Website, you agree to provide accurate and up-to-date information in all required fields, including personal and payment details.

We reserve the right to modify, suspend, or discontinue any part of the Website or services without prior notice.


2. ACCOUNT REGISTRATION

To make purchases on our Website, you may be required to create an account.

You agree to provide accurate and complete information during registration and to keep your login details confidential.

You are responsible for all activities that occur under your account.


3. PRODUCT INFORMATION AND PRICING

We make every effort to provide accurate product descriptions, prices, and availability. However, errors, omissions, or inaccuracies may occur.

All prices are displayed in euros (€) and may be changed at any time without prior notice.

We reserve the right to modify product prices or discontinue products without prior notice.


4. ORDERS AND PAYMENTS

By placing an order, you make an offer to purchase the selected items at the stated price, subject to these Terms.

We reserve the right to refuse or cancel orders, for example in cases of unavailable products, pricing errors, or suspected fraud.

Payment must be made using the available payment methods on the Website. You agree to pay all applicable charges, including shipping fees, taxes, and duties.


5. SHIPPING AND DELIVERY

We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on the destination.

Deen Essence is not responsible for delays caused by third parties, such as carriers or customs.

Shipping costs are calculated at checkout based on the delivery address.


6. RETURNS AND REFUNDS

Please refer to our [Return & Refund Policy] for full details regarding product returns and conditions for refunds or exchanges.

We reserve the right to رفض (refuse) returns or exchanges that do not comply with our return policy.


7. INTELLECTUAL PROPERTY

All content on the Website, including text, images, logos, designs, and trademarks, is the property of Deen Essence or licensed to us.

You may not use, copy, modify, or distribute any content from the Website without our written permission.


8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Deen Essence shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or purchased products.

We do not guarantee that the Website is free from errors or viruses. You use the Website at your own risk.


9. INDEMNIFICATION

You agree to indemnify and hold harmless Deen Essence, its directors, employees, and agents from any claims, liabilities, or damages arising from your violation of these Terms or your use of the Website.


10. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of [Country/Region].

Any disputes arising from these Terms or your use of the Website will be resolved through mediation or arbitration in [City, Country], unless otherwise required by applicable law.


11. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated date.

By continuing to use the Website after changes are made, you agree to the updated Terms.


12. CONTACT

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@deenessence.com